We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, contact us at gamegaragellc@gmail.com. If your return is accepted, we'll email you a prepaid return shipping label along with instructions on how and where to send your package. Return shipping is on us. Please note that returns will need to be sent to the following address:
JOBJOB LLC
3500T Mount Vernon Memorial Highway,
Box 143,
Mount Vernon VA 22121,
USA
Items sent back to us without first requesting a return will not be accepted.
You can always contact us with any return questions at gamegaragellc@gmail.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
The only items we cannot accept returns on are:
Everything else in our store is fully returnable within the 30-day window. We do not run final sale promotions, and we do not designate any regular products as non-returnable.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Right of Withdrawal
If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days of delivery of the last item in your order, for any reason and without justification.
How to start a return or cancellation:
The item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Shipping costs: We will refund the standard outbound shipping cost paid on your order. Return shipping is on us — we'll provide a prepaid return label.
Refunds: Once we've received and inspected your return, we'll notify you of approval. If approved, you'll be automatically refunded the full purchase price plus standard outbound shipping to your original payment method within 10 business days.
We will notify you once we've received and inspected your return, and let you know whether the refund was approved.
We do not charge a restocking fee. If approved, you'll be automatically refunded the full purchase price on your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we've approved your return, please contact us at gamegaragellc@gmail.com.